Privacy Notice
Effective date: October 13, 2026
Shelf by JC is run by an individual founder. This notice describes what the product actually stores today. It will be updated as the product changes.
Who operates the service Shelf by JC is operated by Jacklyn Collins. For any privacy question or request, email support@jacklyncollins.com. This is the only public contact address for the service. Creator account emails are never published.
Account information When you create an account you provide an email address, and either a password or a Google sign in. The email address and sign in details are held by the authentication service that powers the product. Your account email is used to sign you in, to recover access, for moderation and security matters, and for necessary service messages about your account or listings. It is not shown on your public shelf, on any listing, or to other creators.
Three separate kinds of email Account email is described above. It is essential to running the service, so it is not something you opt in to or out of while you hold an account. Founding Creator follow up is separate and optional. It happens only if you fill in the Founding Creator card, and it relates to that research response. General marketing email is separate again and optional. It covers occasional Shelf by JC updates, creator opportunities, and news, and it requires a distinct positive opt in. Creating an account, finishing your profile, or publishing an app never signs you up for it. It is not required to use Shelf by JC, and existing accounts were not added to it.
Marketing consent records If you tick the optional marketing box during onboarding or in profile settings, we store a private record holding your account identifier, the email address you authorised at that moment, whether you are currently subscribed or unsubscribed, the time you opted in, whether you opted in during onboarding or in profile settings, which version of the consent wording you saw, and the time consent was withdrawn if it was. The sender would be Shelf by JC, operated by Jacklyn Collins. You can withdraw consent at any time in the Email preferences section of profile settings. Withdrawal takes effect immediately, and the private record is kept so we can show what was agreed and when it changed. If your account email changes, marketing consent is switched off rather than moved to the new address, so you would need to tick the box again to confirm it. Your preference and the email address in that record are visible only to you and to the founder. They never appear on public profiles, shelves, listings, analytics, or public addresses. Shelf by JC does not send marketing email at present. It collects and manages consent only.
Profile information you choose to publish Your display name or brand name, public handle, bio, optional location, optional website, optional Work with me link, and avatar colour are public. Only submit profile content you are comfortable publishing. You can edit or clear these fields at any time in profile settings.
Listing information For each app you submit we store the name, description, public live URL, builder or platform, category, optional category suggestion, tags, and cover choice. Uploaded cover images are stored in a private storage area and served publicly only for approved listings. Approved listings are public. Listings that are in review, rejected, withdrawn, unpublished, or hidden are visible only to you and to authorized reviewers. Unlisted apps (a Pro feature) are visible only to people who have the link. We do not download, clone, copy, or execute your app's source code. Only the public URL and the listing content you submit are stored.
Updates If you post an update on an app, the update is public on that app's page when the app is public. Updates on an unlisted app can be seen only by people who have its link.
Engagement information When you favorite an app, follow a creator, report a listing, or send or answer a remix request, we store that action together with your account identifier and the time. Favorites and follows are used for your own dashboard and for aggregate counts. They are not published as lists of individual people. Report text and reviewer notes are visible only to you and to authorized reviewers. When you follow a creator, that creator can see your display name, your @handle and the date you followed them, and nothing else. If you unfollow, your name is removed from their list straight away.
Remix requests and remix credits When you ask to remix an app, the owner of that app can see your name, your @handle and your request. If you publish a remix and credit it to the original app, that credit is public while both apps are public and approved. The owner of the original app can hide the credit from their app's page.
Claim requests and shelves added by Shelf by JC Some shelves are added by Shelf by JC for creators who haven't joined yet. They are marked "Added by Shelf by JC". If a shelf is yours, you can claim it or ask us to remove it by emailing support@jacklyncollins.com. When you ask to claim a shelf, we record who asked and when, and an administrator can see your name, handle, email, and the date of the request in order to check it is really you.
Notifications We save notifications you receive in the service (for example about new followers, remix requests, review results, or a payment problem) so you can see them. Read notifications are deleted after 30 days, and every notification is deleted after 90 days.
Moderation information Reviewer decisions, decision notes, decision times, and moderation history are stored so that review remains accountable and so that repeated problems can be seen. This information is restricted to the listing owner where relevant and to authorized reviewers.
Founding Creator responses If you fill in the Founding Creator card, we store your answers about interest, pricing feedback, and the features you would want. This is product research. Answering it does not subscribe you to anything or create a payment, preorder, or public badge. Your answers are private to you and to the founder, and follow up uses the verified email on your account rather than any address shown publicly.
Shelf by JC Pro and payments If you subscribe to Pro, Stripe processes your payment. Stripe collects your card details directly on its own page, and Shelf by JC never sees or stores your full card number. Stripe handles that information under its own privacy policy (https://stripe.com/privacy). We use your account email to create your Stripe customer record. We store a link between your account and your Stripe customer record, your plan (monthly or annual), the status of your subscription (for example active, past due, or canceled), and your renewal or end date. If you have Pro, we may use your account email to invite you to the private Pro group on Facebook. Facebook handles your membership under its own privacy policy. Your subscription details are visible only to you and to the founder. We don't show your billing information to other creators. Stripe keeps its own invoices and payment records as the law requires.
Product analytics We record basic product events so we can tell whether the service is useful: account creation, profile completion, submissions and resubmissions, review approvals and rejections, listing views, live app opens, "Work with me" clicks, favorites, follows, shares, reports, remix requests and responses, and reviewer actions. Events include the event name, the time, the related listing or profile identifier, and, when you are signed in, your account identifier. To count visits, each visit is given a random number that is kept in the visitor's browser for 30 minutes of inactivity. Event details are limited to non sensitive fields. Account emails, report text, reviewer notes, and Founding Creator answers are not placed in analytics events. Analytics are visible to authorized reviewers. Creators can see totals for their own shelf and apps (the full set of totals with Pro). Creators never see who visited or clicked. Analytics are not public. To count unique views, we make a one-way code for each visit from the visitor's connection and browser details plus a secret that changes every day. The code can't be reversed or matched from one day to the next, it isn't saved in the visitor's browser (the short-lived visit number described above is separate), and we delete these codes after 90 days, keeping only the totals.
The embed widget and badge If you use the Pro embed widget or badge on your own website, the widget shows only your public, approved apps. It does not set cookies and does not use scripts. Links from the widget and badge carry a small tag so that your Pro analytics can show that a visit came from your website.
Technical information Like any website, requests to the service and to its providers are processed by those providers in order to deliver the page you asked for. Shelf by JC runs on Lovable's hosting and Lovable Cloud, which provides sign in, the database, and file storage. Google sign in is optional. Payments are handled by Stripe. Our hosting also sets a short-lived security cookie to protect the site against automated abuse. We do not run advertising networks or third party marketing trackers on the site.
External apps and links Every listing links to an app hosted somewhere else by its creator. When you open a live app you leave Shelf by JC. That external app has its own owner, terms, security, and privacy practices, and we do not control them. Review them before entering personal information into an external app.
What is public and what is private Public: your display name or brand name, handle, bio, optional location, optional website and Work with me link, your approved listings with their covers, categories, tags, and live links, updates on public apps, and remix credits. Private: your account email, your favorite apps, your Founding Creator answers, your category suggestions, report text, reviewer notes, moderation detail, your subscription details, analytics, and any listing that is not approved. Unlisted apps are not listed anywhere, but anyone who has the link can open them.
Editing and removing your content You can edit your profile at any time, and you can withdraw a listing in review, unpublish a live listing, remove a rejected listing, send a listing back for review, or permanently delete a listing. Permanent deletion removes the listing, its uploaded cover file, and the favorites, reports, and remix requests attached to it. Analytics event records and moderation history are kept after deletion, without the listing content, so that safety history and product measurement remain intact. We therefore do not promise complete erasure of every record.
Account deletion and data retention When an account is deleted, your profile, personal details, published apps, uploaded cover images, follows and favorites are erased from the live database and storage. Identifying details are removed from usage records. Your account identifier and shelf address are cleared, so totals stay accurate without being connected to you. If you have a Pro subscription, we cancel it first so you are not charged again. Stripe keeps its own invoices and payment records as the law requires. Daily database backups keep copies for up to about 14 days, after which they are overwritten.
Access, correction, and deletion requests To ask what is stored about you, to correct something, or to request deletion of your account and content, email support@jacklyncollins.com. Requests are handled by the founder directly. Because Shelf by JC is run by one person, please allow a reasonable amount of time for a reply.
Changes to this notice Features, storage, and this notice may change. If a change materially affects how your information is used, the effective date above will change. Continued use after an update means the updated notice applies. See also the Terms of Use and How it works.